Choose Hardware and Devices under Find and fix other problems section.
Method 2 – Reinstall your external USB driver. Although there is no definite solution to fix the issue, you can try out one of the following solutions to fix the issue in Windows 10. 2: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [ 129. I did connect it to a Windows 7 box and it was visible in Disk Management but was “not initialized”. use this info to mount the device/partitions. Smi usb disk usb device not recognized 6900.